Thank you for shopping at Aromisti! We are committed to delivering your handcrafted eco-home goods in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, rates, and delivery times.
Orders are typically processed within 1-2 business days. Processing time includes order verification, quality check, and packaging. Please note that processing time may be longer during peak seasons or promotional periods.
We offer several shipping options. Shipping costs are calculated at checkout based on the weight of your order and the destination address.
Shipping Options:
Delivery estimates are provided as a guideline and do not include processing time. Aromisti is not responsible for delays caused by weather, natural disasters, or other unforeseen circumstances.
We currently ship to addresses within the United States. We are planning to expand our shipping destinations in the future. Please check back for updates.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order on the carrier’s website using the provided tracking number.
We use reputable shipping carriers such as USPS, UPS, and FedEx to ensure reliable delivery of your orders. The carrier used for your order will depend on the shipping option selected and the destination address.
If your package arrives damaged or is lost in transit, please contact us immediately at support@aromisti.com. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.
Damaged Packages: Please provide photos of the damaged package and items when contacting us.
Lost Packages: We will initiate a trace with the carrier. If the package cannot be located, we will reship your order or issue a refund.
It is your responsibility to provide an accurate shipping address. Aromisti is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have entered an incorrect shipping address, please contact us immediately. We will do our best to update the address before the order is shipped.
If you have any questions about our Shipping Policy, please contact us at support@aromisti.com.
